Marketing | 3min Read
Tired of Seeing Google Nudges in Gmail?
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Your time is important. You send off an email requesting a change to your website and you expect that it’s done in a timely manner. If your inbox is cluttered with Gmail nudges telling you that your request hasn’t been attended to, then you’ll want to keep reading.
Jazel wants you to sleep comfortably knowing that your website is being handled with care. Our support team averages a response within 50 minutes from receipt. That is a real-life WordPress aficionado responding to your email and letting you know that your request is being worked on. According to research by SuperOffice, the average response time to customer service requests is 12 hours and 10 minutes, and that’s way too long.
We aim to exceed your expectations in customer service. On average we reach a full resolution in under three and a half (3.5) hours. That is the average confirmed close, meaning you confirm it’s completed to their satisfaction. It’s important we not only respond quickly, but resolve items fast and to your satisfaction.
In addition to communication and timely task completion, we know you want a partner who aligns with you and offers recommendations that represent your brand and your goals. We will brainstorm with you and collaborate on ideas from a digital perspective.
We know there are many website providers out there to choose from. At Jazel, we are known for industry-leading innovation, and our clients know one of our biggest strengths is the level of care we provide. We aim to give our customers confidence in knowing that their site is in the best hands possible.
When asked about us, a Jazel client recently said, “…absolutely exceptional in response, timing, understanding, and in trying to find solutions to things no one else can.” If you are interested in hearing more about what it’s like to work with us, you can email us at firstname.lastname@example.org